{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://www.ulasarslan.com/#person",
      "name": "Ulaş Arslan",
      "alternateName": "Ulas Arslan",
      "url": "https://www.ulasarslan.com/",
      "image": "https://www.ulasarslan.com/assets/portrait.svg",
      "jobTitle": "Customer Experience Manager and Product Builder",
      "description": "Customer Experience and Operations leader, team lead and product builder based in Rotterdam.",
      "homeLocation": {
        "@type": "Place",
        "name": "Rotterdam, Netherlands"
      },
      "worksFor": {
        "@id": "https://speak-see.com/#organization"
      },
      "owns": {
        "@id": "https://sighub.io/#organization"
      },
      "sameAs": [
        "https://nl.linkedin.com/in/ulasarslan",
        "https://github.com/ulasarslan6262-ui"
      ],
      "knowsAbout": [
        "Customer Experience Strategy",
        "Customer Operations",
        "Team Leadership",
        "Support Optimization",
        "Process Design and Automation",
        "Customer Signal Analysis",
        "Cross-Functional Alignment",
        "B2B SaaS Product Development"
      ]
    },
    {
      "@type": "Organization",
      "@id": "https://speak-see.com/#organization",
      "name": "Speaksee",
      "url": "https://speak-see.com"
    },
    {
      "@type": "Organization",
      "@id": "https://sighub.io/#organization",
      "name": "Sighub",
      "url": "https://sighub.io",
      "founder": {
        "@id": "https://www.ulasarslan.com/#person"
      }
    },
    {
      "@type": "SoftwareApplication",
      "@id": "https://sighub.io/#renewal-radar",
      "name": "Renewal Radar by Sighub",
      "url": "https://sighub.io",
      "applicationCategory": "BusinessApplication",
      "operatingSystem": "Web",
      "description": "A HubSpot app that turns structured CRM renewal risk signals into one clear owner task using deterministic, auditable logic.",
      "creator": {
        "@id": "https://www.ulasarslan.com/#person"
      },
      "subjectOf": {
        "@id": "https://www.ulasarslan.com/work/sighub.html#case"
      }
    },
    {
      "@type": "WebSite",
      "@id": "https://www.ulasarslan.com/#website",
      "url": "https://www.ulasarslan.com/",
      "name": "Ulaş Arslan",
      "publisher": {
        "@id": "https://www.ulasarslan.com/#person"
      },
      "inLanguage": "en"
    },
    {
      "@type": "ProfilePage",
      "@id": "https://www.ulasarslan.com/#profile",
      "url": "https://www.ulasarslan.com/",
      "name": "Ulaş Arslan — Customer Experience & Operations Leader",
      "mainEntity": {
        "@id": "https://www.ulasarslan.com/#person"
      },
      "dateModified": "2026-07-30",
      "inLanguage": "en"
    },
    {
      "@type": "Article",
      "@id": "https://www.ulasarslan.com/work/sighub.html#case",
      "headline": "Sighub Renewal Radar case study",
      "url": "https://www.ulasarslan.com/work/sighub.html",
      "mainEntityOfPage": "https://www.ulasarslan.com/work/sighub.html",
      "author": {
        "@id": "https://www.ulasarslan.com/#person"
      },
      "about": {
        "@id": "https://sighub.io/#renewal-radar"
      },
      "dateModified": "2026-07-30",
      "inLanguage": "en"
    },
    {
      "@type": "Article",
      "@id": "https://www.ulasarslan.com/work/speaksee-cx-system.html#case",
      "headline": "Speaksee CX infrastructure case study",
      "url": "https://www.ulasarslan.com/work/speaksee-cx-system.html",
      "mainEntityOfPage": "https://www.ulasarslan.com/work/speaksee-cx-system.html",
      "author": {
        "@id": "https://www.ulasarslan.com/#person"
      },
      "about": {
        "@id": "https://speak-see.com/#organization"
      },
      "dateModified": "2026-07-30",
      "inLanguage": "en"
    },
    {
      "@type": "Article",
      "@id": "https://www.ulasarslan.com/work/litebit-crisis-recovery.html#case",
      "headline": "LiteBit crisis recovery case study",
      "url": "https://www.ulasarslan.com/work/litebit-crisis-recovery.html",
      "mainEntityOfPage": "https://www.ulasarslan.com/work/litebit-crisis-recovery.html",
      "author": {
        "@id": "https://www.ulasarslan.com/#person"
      },
      "dateModified": "2026-07-30",
      "inLanguage": "en"
    },
    {
      "@type": "Article",
      "@id": "https://www.ulasarslan.com/writing/signals-before-dashboards.html#article",
      "headline": "Signals before dashboards",
      "url": "https://www.ulasarslan.com/writing/signals-before-dashboards.html",
      "mainEntityOfPage": "https://www.ulasarslan.com/writing/signals-before-dashboards.html",
      "author": {
        "@id": "https://www.ulasarslan.com/#person"
      },
      "dateModified": "2026-07-30",
      "inLanguage": "en"
    },
    {
      "@type": "Article",
      "@id": "https://www.ulasarslan.com/writing/the-last-mile.html#article",
      "headline": "The last mile of operational software",
      "url": "https://www.ulasarslan.com/writing/the-last-mile.html",
      "mainEntityOfPage": "https://www.ulasarslan.com/writing/the-last-mile.html",
      "author": {
        "@id": "https://www.ulasarslan.com/#person"
      },
      "dateModified": "2026-07-30",
      "inLanguage": "en"
    },
    {
      "@type": "Article",
      "@id": "https://www.ulasarslan.com/writing/build-before-scale.html#article",
      "headline": "Build before scale, but not forever",
      "url": "https://www.ulasarslan.com/writing/build-before-scale.html",
      "mainEntityOfPage": "https://www.ulasarslan.com/writing/build-before-scale.html",
      "author": {
        "@id": "https://www.ulasarslan.com/#person"
      },
      "dateModified": "2026-07-30",
      "inLanguage": "en"
    }
  ],
  "lastUpdated": "2026-07-30"
}